We took a successful campaign that was running on phrase
match and set a goal of Maximize Conversion Value. Then, we duplicated the
successful campaign but changed the keywords in the “B” campaign to Broad
Match. Broad match allowed Google to show our ads to more searches. Searches
that wouldn’t have been caught by phrase match. But since the goal was Maximize
Conversion Value, Google had the objective of showing the ads to more relevant
searches. The experiment was successful. Overall, ROAS went up.
Then we tested the same strategy on a different campaign and
set up an experiment, however, we didn’t get the same results. ROAS didn’t
increase. In fact, the CPC only got higher. As soon as the experiment ended, we
went back to the original settings.
Test, Test and Test!
So, the moral of the story is to test everything and don’t
assume that one way will work best always. Even if something has been
working well, a new strategy might be even better. And even when a better
strategy is found for a specific campaign, it doesn’t mean that it’s the best
for the next campaign.
As a side note, we did gain something from the second test.
Broad match triggers a lot more search terms. Seeing what actual people are
searching on in real-time is also extremely useful. We took relevant search
terms that we didn’t have and added them to the campaign causing us to reach
more people searching for us.